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Mobile Services Frequently Asked Questions
 What is Mobile Services?
Oakland County's Mobile Services provides access to the County's web site for users of small-screen web browsers such as those in smart phones and other devices. |
Why did Oakland County create Mobile Services?
Oakland County's citizens are increasingly on the move, and County government must be ready to meet the changing needs of the community. Mobile Services allows Oakland County to expand its already robust eGovernment offerings to better serve the growing number of citizens who rely on cell phones and PDAs to access the Internet. By continuing to break down barriers between citizens and government, Oakland County remains at the forefront of effective government service. |
What equipment do I need to use Mobile Services?
You can access www.oakgov.com with any mobile phone or other device that includes a Web browser. Mobile Services has been tested for compatibility with most current mobile devices, including iPhone (3G, 3GS & 4), iTouch, iPad, Blackberry, Droid, etc. Regular data charges from your service provider may apply. Please contact your service provider for more information, and refer to your owner's manual to learn more about using the Web browser on your device. |
Do I need a data plan from my service provider to use Mobile Services?
Yes, you need to have a data plan from your service provider in order to use Oakland County's Mobile Services. |
Is there a fee for using Mobile Services?
Oakland County does not charge a fee for using its Mobile Services. However, regular charges from your service provider may apply. Please contact your service provider for more information. |
How do I access Mobile Services?
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Can I still browse the whole Oakland County Web site using my mobile device?
Mobile Services includes the option to toggle between three versions of the Oakland County Web site: Touch screen, Text only, and Full site. You can also type www.oakgov.com/index.html in your mobile Web browser to access the full Web site. |
When is Mobile Services available?
Mobile Services has the same availability as Oakland County's public Web site. The site is normally available 24 hours a day, seven days a week. |
How do I get help using Mobile Services?
When you visit the Oakland County Web site using a mobile device, you should be automatically directed to the Mobile Services version most appropriate for your device. If for some reason this does not occur, you can type the direct link into your mobile Web browser. For devices with a touch screen: mobile.oakgov.com/intouch. For devices without a touch screen: mobile.oakgov.com/text. Due to the wide range of wireless mobile devices currently available, please contact your wireless service provider for more information. Refer to your owner's manual to learn more about using the Web browser on your mobile device. |
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